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Our Method
The Wise Design Method™ is a proprietary method for designing effective and targeted learning solutions.
Click on one of the four columns to jump to the corresponding section.
Please note that effective solutions require close collaboration between you as the client and us as consultants. We can provide the services listed below on a sliding scale of involvement ranging from minimal guidance and feedback on work your team performs all the way to project leadership, development, and implementation.
The first phase of the method helps you clearly identify what you as the client want and need from our collaboration. We determine the root causes of gaps measured between your desired outcomes and the current, actual performance in specified areas of concern that are aligned with your business goals.
1. Align Goals & Concerns
We can help you align your business goals with your areas of concern to determine their importance and impact.
2. Identify Applicable Standards
We can help you identify the standards you use to assess progress toward your goals in your areas of concern.
3. Assess Current Performance
We can help you use existing or collect new data to assess the current performance of your organization in the stated areas of concern.
4. Determine Gaps & Root Causes
We can help you compare the measured performance to the applicable standards to determine performance gaps and then identify the root causes of these gaps by analyzing the data.
Once we know what you want and need, we can help you conduct detailed inquiries to define the specific outcomes and objectives of the envisioned learning solutions. We do this by systematically analyzing the relevant work, people, and performance contexts.
1. Map Goals, Tasks & Procedures
We can help you conduct a detailed analysis of the relevant work and represent the result visually as well as verbally.
2. Describe Learners & Experts
We can help you write typical profiles of the people who need to learn the work and those who are experts at performing the work.
3. Examine Performance Contexts
We can help you identify the characteristics and properties of the performance environment to determine their impact.
4. Write Outcomes & Objectives
As a result, we can then help you formulate the precise outcomes and objectives of the work in terms of the applicable standards.
After we have determined the outcomes and objectives, we can help you create engaging learning solutions that are tailored to the needs of your organization.
1. Construct Assessment Instruments
We can help you construct instruments to assess job performance in terms of the applicable standards.
2. Define Instructional Strategies
We can help you design strategies and concepts that enable workers to seamlessly bridge gaps in knowledge, skills, or attitudes on the job.
3. Develop Instructional Materials
We can help you develop text- and media-based content that engages learners and helps them acquire the necessary knowledge, skills, and attitudes.
4. Design Learner Experiences
We can help you design engaging learner experiences integrated that are into the performance environment to provide onboarding, ongoing training, and just-in-time user support.
The last phase of the method involves implementing and maintaining your learning solutions based on performance data and changing business requirements to ensure their continued relevance to your organizational goals.
1. Implement Learning Solutions
We can help you implement your learning solutions by providing integration into your learning management system and facilitating train-the-trainer events to ensure a smooth implementation.
2. Collect Learning Analytics
We can help you collect relevant performance data that can be analyzed to determine the impact of your learning solutions.
3. Evaluate Learning Solutions
We can help you evaluate your learning solutions to determine their effectiveness and identify any opportunities for improvement.
4. Maintain Learning Solutions
We can help you maintain your learning solutions to reflect changes in your business processes, the performance environment, or any other aspects of your business, thus ensuring that the solutions reflect the most recent state.
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