Management & Leadership
Strategic Planning and Evaluation - Change Management - Team and Unit Leadership -
Budgeting and Management of Resources and Projects - Creative Problem Solving
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Defining organizational goals and outcomes; supporting accreditation and reaffirmation efforts
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Building and maintaining relationships; managing stakeholder expectations, conducting community outreach
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Writing job descriptions; managing the hiring process; conducting employee onboarding, training, and performance reviews
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Defining project scope; setting timelines; managing resources; monitoring and assessing progress; documenting and reporting
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Instructional Design & Delivery
Professional Training and Development - Academic Program and Course Design - Faculty Development -
Multi-Media Materials Design and Production - Delivery of Classroom, Blended, and Online Instruction
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Designing and delivering training and professional development in information technology
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Administering and delivering industry certification programs, including official Oracle™ and Microsoft™ certification courses
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Developing and delivering academic programs and courses for classroom-based, blended, and online delivery
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Conducting and managing faculty development, including train-the-trainer, technical workshops, and individual faculty consulting
Assessment & Evaluation
Needs Assessment - Performance Systems Analysis - Program and Product Evaluation -
Quality Assurance - Institutional Effectiveness
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Designing and conducting needs assessments using a variety of methods such as interviews, focus groups, and observations
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Planning and conducting performance systems analyses of units and organizations
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Designing and conducting program and product evaluations to support organizational decision making and problem solving
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Assessing and improving institutional and organizational effectiveness
Information Technology
Data and Functional Modeling - Relational Database Design, Administration, and Tuning -
Electronic Performance Support Systems
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Developing database-driven applications, including data and functional modeling and relational database design
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Integrating systems into the work process to provide just-in-time and on-demand performance support
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Supporting the collection and analysis of data to support research and development
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Facilitating online ordering and administration of campus-wide course evaluations